FAQS
**FAQs for GlitterGilds.com Jewelry Store:**
1. **What materials are your jewelry pieces made of?**
Our jewelry is crafted from high-quality materials such as sterling silver, 14k gold, and genuine gemstones to ensure durability and timeless elegance.
2. **Do you offer custom or personalized jewelry?**
Yes, we offer personalized jewelry options for select pieces. Please contact our customer service team for inquiries about customizing your order.
3. **How do I determine my ring size?**
You can use our online ring size guide, or visit a local jeweler for an accurate measurement. Alternatively, you can purchase a ring sizer from our store.
4. **What is your shipping policy?**
We offer fast and reliable shipping options worldwide. Orders are typically processed within 1-2 business days, with delivery times varying based on your location.
5. **What is your return policy?**
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may return it within 30 days for a full refund or exchange.
6. **Do you offer gift wrapping services?**
Yes, we offer complimentary gift wrapping upon request. Simply add a note during checkout, and we'll ensure your order is beautifully packaged for your recipient.
7. **How can I contact your customer service team?**
You can reach our customer service team via email at support@glittergilds.com or through our contact form on the website. We're here to assist you with any questions or concerns you may have.
1. **What materials are your jewelry pieces made of?**
Our jewelry is crafted from high-quality materials such as sterling silver, 14k gold, and genuine gemstones to ensure durability and timeless elegance.
2. **Do you offer custom or personalized jewelry?**
Yes, we offer personalized jewelry options for select pieces. Please contact our customer service team for inquiries about customizing your order.
3. **How do I determine my ring size?**
You can use our online ring size guide, or visit a local jeweler for an accurate measurement. Alternatively, you can purchase a ring sizer from our store.
4. **What is your shipping policy?**
We offer fast and reliable shipping options worldwide. Orders are typically processed within 1-2 business days, with delivery times varying based on your location.
5. **What is your return policy?**
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may return it within 30 days for a full refund or exchange.
6. **Do you offer gift wrapping services?**
Yes, we offer complimentary gift wrapping upon request. Simply add a note during checkout, and we'll ensure your order is beautifully packaged for your recipient.
7. **How can I contact your customer service team?**
You can reach our customer service team via email at support@glittergilds.com or through our contact form on the website. We're here to assist you with any questions or concerns you may have.